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Exceldor Foods Ltd.,
Butterball Canada
Privacy Policy



This Privacy Policy is specific to Exceldor Foods Ltd.ís Website located in Canada. As part of our Terms and Conditions of Use, this Privacy Policy governs your visit to this Website and sets forth how we collect, store, and use the Personal Information you provide. In this Privacy Policy, "Personal Information" means personally identifiable information, including but not limited to, your name, residential address, email address, identification numbers and includes information about any services or products you may subscribe for or acquire from Exceldor Foods Ltd., credit card information, billing records and as further defined under applicable Canadian laws. We encourage you to read this Privacy Policy before you submit any Personal Information to us. Please also review our Privacy Policy from time to time as we may update or change this Privacy Policy at any time for any reason without notice to you. By using this Website, you signify your assent to all of the terms of this Privacy Policy and the Terms and Conditions of Use. If you do not agree with any term of this Privacy Policy or the Terms and Conditions of Use, please do not use this Website or submit any Personal Information.


Personal Information We Collect and Why


Generally, you may browse the Website without providing any Personal Information. However, you may provide Personal Information when you contact us through the Website. We do not collect Personal Information unless you voluntarily provide it to us. This information will only be used by Exceldor Foods Ltd.ís personnel, or as otherwise stated in this Privacy Policy.




To prevent unauthorized access, maintain data accuracy, and ensure the correct use of Personal Information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information collected online. We are committed to handling your Personal Information with high standards of information security. We take reasonable physical, electronic and administrative steps to maintain the security and accuracy of Personal Information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.


Only authorized Exceldor Foods Ltd.ís representatives and agents working on Exceldor Foods Ltd.ís behalf have access to data. Exceldor Foods Ltd.ís representatives and agents will not share Personal Information with any third parties outside of Exceldor Foods Ltd., other than as set forth in this Privacy Policy.


For purposes of forums, discussion boards, certain promotions, and other public interactive areas that may be available on the Website from time to time, you are solely responsible for the information you post or upload. You understand that personal and other information that you post on, or through, publicly accessible areas of our Website are generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. We encourage all users to be cautious in terms of the nature of the information you post about yourself in any public areas of our Website.




Whenever you provide Personal Information to us after we have advised you why your Personal Information is being requested, how it is to be used and to whom it is to be disclosed, your consent to such collection, use and disclosure is implied by you voluntarily providing such Personal Information. From time to time we may ask you to be more explicit about your consent, depending on the sensitivity of the Personal Information being provided.


If at any time you provide a third partyís Personal Information to us, whether in the form of a name, shipping address, photo, email address or other, you warrant that you have the permission and consent of the person whose information you submit to share that information with us and you agree to indemnify, defend and hold harmless Exceldor Foods Ltd. and its affiliates and third-party service providers from and against any claim, liability, cost and expense arising in connection with your sending or providing that information to us.


Cookies and Other Software


We may use cookies to improve the use and functionality of our Website. A cookie is a small data file sent to your browser from a Web server to be stored on your hard drive that allows easier access the next time the same page is visited.


There are two types of cookies: the first saves a file for an extended period on your computer and is used to determine whether there has been any contact between us and your computer in the past. The second type is called a 'session cookie', and is stored temporarily in your computer's memory while you are visiting the Website. Session cookies are not stored in your browser for an extended period, but are deleted when you close your browser. If you do not accept our use of cookies on the Websites, it is possible for you to configure your browser to reject cookies by modifying your browser settings. You will note, however, that, if your browser settings do not accept cookies from us, then we cannot guarantee that all functions of the Websites will operate as intended.


We may use software or monitoring services which enables us to count aggregate visitors to our Websites and which provides us with certain information about visitors such as IP addresses and publicly available information, for the purposes of giving us operational and marketing data about our Website visitorsí use of the Website for our business purposes. The type of information gathered in monitoring use of the Website could include, but will not be limited to, internet browser information, operating system information, dates and times of a particular usersí visit and/or click path taken through the Website, lookup information, and information that may be publicly available in connection with an IP address such as general location of the user. This aggregate information provides statistics and publicly available information that we use to analyze, market and improve our Website and business. We do not collect any Personal Information unless you voluntarily provide it. We do not collect any Personal Information unless you voluntarily provide it.


How We Use Personal Information


We may use Personal Information to communicate directly with visitors and users, such as to respond to inquiries, or to fulfill a request. Some other purposes for which we might use your Personal Information are as follows:

  1. To provide the services you request .This may include responding to your inquiries and administering contests and sweepstakes you enter;
  2. To respond to communications sent to Exceldor Foods Ltd. or posted on the Website;
  3. To contact you from time to time, where you have specifically consented to follow-up contacts by Exceldor Foods Ltd. or its affiliates or to be put on our mailing list;
  4. For such other purposes which you may request or consent to from time to time;
  5. To maintain our business records, which includes legal, security, regulatory, audit, riskmanagement and quality assurance purposes; or
  6. For such other uses authorized by law.

We will not use your Personal Information except for the purposes identified to you in this Privacy Policy or as identified to you when obtaining consent to collect your Personal Information.


We never rent, sell, or otherwise share Personal Information with third parties for any purpose unassociated with the business of Exceldor Foods Ltd., although we may disclose Personal Information without your consent:

  1. in response to legal requests such as court orders, subpoenas and warrants;
  2. in response to specific requests from a government institution that has identified its lawful authority to do so;
  3. to a barrister or solicitor of Exceldor Foods Ltd.;
  4. to collect a debt owed to Exceldor Foods Ltd.; and
  5. for any other allowable disclosure of your Personal Information without your consent as permitted by Canadian law.

Notwithstanding the above, we reserve the right to transfer any information, including Personal Information, in the event all or a portion of the business or assets of Exceldor Foods Ltd. are sold or transferred, including in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business. In that event, we will use our reasonable best efforts to require that the transferee use this Personal Information in a manner consistent with this Privacy Policy.


What We Share With Others


We limit access to your Personal Information to those within our organization or a third-party on a need to know basis and your Personal Information will only be used for the purposes for which it was collected. In addition, we enforce a policy against unauthorized disclosure or use of Personal Information you share with us, and we instruct our employees concerning that policy.


We may use or disclose your Personal Information to affiliates and third-party partners to protect the security and integrity of the Website, to correct technical problems and malfunctions, to technically process your Personal Information, for fraud prevention, or to take precautions against liability. We also may disclose Personal Information to outside companies that help us bring you the products we offer. We require that these outside companies agree to maintain confidentiality and security of the Personal Information transferred to them and that they will only use such Personal Information for specific purposes, as directed by Exceldor Foods Ltd. and as may be required by Canadian law.


We reserve the right to disclose any Personal Information without your consent in situations as identified under the "How We Use Personal Information" section of this Privacy Policy.


We also may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing such Personal Information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the Terms and Conditions of Use of the Website.


Third-Party Websites


This Website may link you to other websites on the Internet, which are not under the control of Exceldor Foods Ltd. or its affiliates. You acknowledge that Exceldor Foods Ltd. is not responsible for the accuracy, copyright compliance, legality, decency, data collection, privacy policies, or any other aspect of the content of websites it does not operate or control. Your accessing the links to any other off-site pages or other websites is at your own risk and subject to the applicable privacy policies and terms and conditions of such websites.


Children's Online Privacy


Exceldor Foods Ltd. takes the issue of childrenís online privacy very seriously and is very concerned with protecting the Personal Information of children. We do not solicit or knowingly collect Personal Information from children under the age of 13.


In the exceptional occurrence where a child under 13 may make a specific request that results in Exceldor Foods Ltd. obtaining the childís contact information, we will use the contact information for the sole purpose of responding directly on a one-time basis to the childís specific request. Parents are encouraged to regularly monitor and supervise their childrenís on-line activities.


Transfer of Data To Canada


The Website is designed and targeted to users who reside in Canada and are governed by and operated in accordance with Canadian laws. We make no representation that this Website is operated in accordance with the laws or regulations of, or governed by, other nations. By participating in our Website activities, you certify that you meet the age and other eligibility requirements for this Website as set forth in our Terms and Conditions of Use. If you are located outside of Canada, please be advised that any information you provide to us will be transferred to Canada and that by submitting information, you explicitly authorize its transfer. Children under the age of majority in any jurisdiction outside of Canada should not provide Personal Information without their parentís consent.




We reserve the right to make changes to our Privacy Policy from time to time for any reason. Such changes, modifications, additions, or deletions shall be effective immediately upon posting unless otherwise indicated. We have no duty or obligation to inform prior visitors that changes have been made, regardless of the scope and importance of the changes. We encourage you to periodically check back and review this policy so that you always know what information we collect, how we use it, and to whom we disclose it. Your continued use of this Website after such changes are posted will be deemed to constitute your agreement to and acceptance of such changes.


Contacting Us: Questions & Suspected Security Breaches


If you have any questions about this Privacy Policy, the Terms and Conditions of Use, the practices of this Website, childrenís online privacy, or your Personal Information, we encourage you to contact our Privacy Officer. We welcome your questions or comments and also want to know if you are aware of a known or suspected privacy or security breach. To report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints, please contact Exceldor Foods Ltd. via the contact us link on the Website (to the attention of the Privacy Officer) or write to us at Exceldor Foods Ltd., 6775 Financial Drive, Suite 101, Mississauga, ON L5N 0A4 ATTN: Privacy Officer or call Exceldor Foods Ltd. at 905-542-2203 weekdays from 8 a.m. to 4 p.m. EST This Privacy Policy will be posted on or about July 26, 2014 and will be effective as of July 26, 2014.

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